Eliciting and Modeling Requirements—Instructor-Led Virtual
This course is designed for business analysts, project managers and agile practitioners interested in improving their ability to elicit, analyze, and present requirements. Regardless of the solution development approach used (e.g. agile, lean, waterfall) good quality requirements are the critical success factor in every business solution.
Several requirements techniques will be presented with workshop exercises designed to give students the experience of using each technique. Developed by certified business analysis professionals and aligned with the IIBA's BABOK® Guide, this course is designed to increase the quality of your elicitation sessions with stakeholders and your ability to provide accurate and complete requirements.
At the conclusion of this course, students will be able to:
- Describe the different types of requirements including business, stakeholder, solution, transition, project and product.
- Develop strong elicitation questions, stakeholder communication strategies, and listen actively to discover true requirements.
- Analyze business needs using a decomposition approach to business modeling.
- Assess business value and utilize prioritization techniques to assist stakeholders with requirements prioritization.
- Introduction and Key Concepts of Requirements
- Key terms related to requirements (elicitation, modeling, requirements states)
- Techniques used to elicit and analyze requirements
- Types of Requirements
- Differences between Business, Stakeholder, Solution and Transition Requirements
- Differences between Solution and Project Requirements
- Determining the need for current state (as is) vs. future state (to be) solution requirements
- Practicing deciding which requirements types are appropriate for different types of projects
- Eliciting details about CARDs (constraints, assumptions, risks, and dependencies) and convert them to requirements whenever possible
- Discussion: How much requirements documentation is needed for different types of solutions?
- Functional Decomposition Analysis and Business Modeling
- Understanding why functional decomposition is a critical analysis skill
- Practicing breaking down business processes using decomposition principles
- Using decomposition for enterprise analysis as a project or solution scoping technique
- Using decomposition to develop your business area and organizational models
- Using business modeling to understand the business process current state
- Naming conventions for business processes
- Stakeholder Analysis and Communication
- Identify requirements stakeholders and their impact on business analysis work
- Analyze stakeholder motivations and values
- Understanding the importance and techniques of active listening
- Developing and asking the right questions for requirements elicitation
- Prepare for a stakeholder interview
- Best practices for eliciting requirements from distributed stakeholders
- Facilitating Requirements Prioritization
- Why do requirements need to be prioritized? Who should be involved?
- What is business value? Prioritizing based on business value
- Considering the factors used to make prioritization decisions
- Learning to facilitate the prioritization of requirements
- Practicing business value calculations of payback periods and ROI
- Survey of Other Modeling Techniques
- Overview of data modeling, business rule analysis, use case modeling
- Learning how models relate to other models
Students will receive the following materials with the course attendance:
- Eliciting and Modeling Requirements Workbook
- The IIBA's BABOK® Guide
- Quickguide reference sheets on Requirement Types, Critical Thinking, Functional Decomposition, Better Listening, Stakeholder Analysis, and Requirements Prioritization
FEATURED BOOK: Seven Steps to Mastering Business Analysis by Barbara A. Carkenord
Seven Steps to Mastering Business Analysis will help build the skill sets of new and experienced analysts, and those currently doing analysis work including project managers, system analysts, product managers and business development professionals.
ARTICLE: What Are the CCBA® and CBAP® Certifications?
If you are a business analyst looking to receive formal recognition of your expertise and experience, International Institute of Business Analysis (IIBA®) offers two credentials you should consider.
ONLINE TOOL: Do I Qualify for a Credential?
One of the biggest hurdles in qualifying for a BA credential is Work Experience. Our free Experience Calculator will help define, track and categorize career experiences, and help you choose a certification path.
FREE WEBINAR: Becoming a Certified Business Analyst
Delivered by Barbara A. Carkenord, this previously recorded webinar provides an overview of the two internationally-recognized Business Analysis certifications, and features a free Q&A PDF download.
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Ken Mulcahy • Onsite Training Specialist • (952) 846-4484 x410 • firstname.lastname@example.org
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